Contact Us: Send a Correction, a Question or a Scam Report
Contact Ice Fishing Indonesia for corrections, questions about our pages and reports of fake apps or links.
Contact Ice Fishing Indonesia if you found a mistake, have a question about a page or want to warn us about a fake app or link. We read what arrives and answer when we can add something useful. We are a small team, so please do not expect an instant reply.
What we can help with
| Topic | Can we help? | Note |
|---|---|---|
| Page mistakes and corrections | Yes | Name the page and the line |
| How the game works | Yes | Rules and bonus games |
| Problems with an account or payment | No | Contact the operator's support in writing |
| Whether play is allowed in Indonesia | No | Ask a local lawyer |
| Fake app or scam link | Yes | We use reports to warn readers |
We do not hold your account, so we cannot see your balance, reverse a bet or release a withdrawal. For those, contact the support of the site where you play, in writing, and keep screenshots. We cannot give legal advice.
Report an error or an unsafe app
If you saw an app, file or page that looks fake, tell us. Write the name it uses, how it reached you and what it asked for. Do not send us the file and do not forward the link in a way that could trigger it. Describe it in words or copy the visible link text without opening it.
- Write the page address where you saw the claim.
- Describe what it promised and what it asked from you.
- Say whether you installed or paid anything.
- Do not attach files and do not send passwords or codes.
Tell us the page, the sentence and what you think is wrong. We check against public information and fix what we can confirm.
Tell us the name, the route and the request. We use reports to warn others without naming private people.
Ask about the rules or the format. If the answer is on a page we point you to it; if not, we may add it.
Good messages
- Name the page
- Describe in words
- Say what you need
- Keep it short
Please do not send
- Files or APKs
- Passwords or codes
- Screenshots of IDs
- Requests for predictions
Before writing, you may find your answer on the FAQ page. For limits and help, see responsible play.
What happens after you write
When your message arrives we read it and sort it: a correction, a scam report or a question. Corrections are checked against public information and applied when we can confirm them. Scam reports are used to update our warnings and, where it helps readers, our pages. Questions are answered if we can add something that is not already on a page. We do not reply to requests for predictions, hacks or guaranteed outcomes, because we cannot provide them.
If your message concerns an account or a payment at a partner's site, we will tell you to contact that site's support, since we hold no account and cannot act on one. Write to them in writing, include dates and amounts and keep screenshots. If they do not respond, a regulator or consumer body in your country may be able to advise you.
Please keep your message short and describe things in words. Do not include passwords, one-time codes, card numbers or photographs of documents. If you are in distress because of gambling, our responsible play page lists first steps, and a message to someone you trust is better than a message to us.
Languages and tone
You can write to us in English or in Bahasa Indonesia. Plain words are fine, and so are short sentences. You do not need to be formal. If you are upset, say so; we would rather understand what happened than receive a polished message.
We do not share what you write with anyone outside the team, and we do not use your message for marketing. If you tell us about a scam, we may use the description, without your name, in a warning. If you do not want that, say so in your message and we will respect it.
Please be patient. We are a small team, and replies can take a few days.
Press, partners and corrections to this site
If you are a journalist, a researcher or a consumer group and want to ask about how we work, write to us with your question and your deadline. If you represent an operator and want a correction about a fact that appears here, send the page, the sentence and a public source we can check. We do not change advice because of a request, but we do correct facts that turn out to be wrong.
18+. Gambling carries a real risk of losing money and can become hard to stop. It is for adults only, and only where it is lawful. Set a stake and time limit before you start, never chase a loss, and talk to someone you trust or a local health professional if it stops feeling like a choice.
FAQ
Can you fix my account problem?
No. We hold no accounts; contact the operator's support in writing.
Will you ask for my password?
Never. We do not ask for passwords, codes or deposits.
How do I report a fake app?
Describe it in words with the page where you saw it. Do not send files.
Ready for the wheel?
Set your limit, press Play now and watch a few rounds before your first bet.
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